Tokenization, biometrics and connectivity are fundamentally transforming the customer journey and striking a balance between convenience and security. The future of banking and payment looks bright.
Here are 4 major developments :
- Our once cash-centric world is rapidly going cashless. As technology advances, new and more convenient ways for customers to pay are taking over.
- Merchants and payment providers around the world are integrating completely new customer experiences to attract today’s ultra-connected customers.
- Bank branches are being transformed, combining the convenience and security brought by new technologies with trusted in-branch assistance.
- Governments have established regulations to protect citizens’ data and financial transactions.